EXTRA SPACE STORAGE Review

EXTRA SPACE STORAGE Review

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Extra Space Storage Customer


I've been with Extra Space Storage , Springfield, PA facility, for 4 years. I've found this location clean, (I've seen the manager there on weekends, evenings, etc. cleaning the facilities and grounds several times.) The staff is wonderful and attentive to me. This is important, since I work outside the U S, and at times have had to make international calls to them. When I've had special requests, they've done their best to accommodate me. Regarding the annual rate increases, I realize COB goes up each year. Sure, I believe the jumps are high. When I consider the service the on site staff and manager give me, I feel a little more at ease, I wish the increments where less each year like many others. The cleanliness of the facility, and the manager's care and accesssibilty and the excellent staff, make me happy with the Springfield PA faciliity. I deal with the local personnel, not corporate headquarters. The locals make me stay with Extra Space.


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