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EXTRA SPACE STORAGE Feedback

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Pro rated rent because of fire( no access for a week) Great! But the rest of you, you have to ASK management for it


Extra Space Storage is who I use for my storage needs. It's on US 19 in Holiday. They recently had a fire which closed Extra Space Storage for a week. Fortunately, our unit was undamaged, we were across from the building which burned.
Yesterday we inspected the unit for damages, it was fine. I went to the office at Extra Space Storage in Holiday and asked them for a weeks credit. I was told they would have have to ask the management.
This morning, Extra Space Storage called to let me know I will be receiving a credit of $32. I am so glad that they are being fair about it. Here's one point though, for those of you who also store at Extra Space Storage in Holiday, all you have to do is "ASK" for the credit and they will give it to you. So ASK for your credit or you will not get it, it was implied.
Very nice, Extra Space Storage in Holiday, Florida, thank you.


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