EXTRA SPACE STORAGE Complaint

EXTRA SPACE STORAGE Complaint

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not notified of fee hike and charged 90.00 late fee..locked out of business


Hello there. I am a customer of Extra space storage and have been for 13 years. I just got a fee increase without my knowing it. My check was sent back and I was told the new rates. I sent it back, and have just been informed I have to pay an extra 90.00 because it will be one day late. I am a handicapped senior citizen on a fixed income and feel this is not my fault, as I always get the rent in on time for 13 years.

Can you do something about this?

Thank you much
Linda Maupin


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