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EXTRA SPACE STORAGE Complaint - STEALING AIR - AIR CONDITIONING
EXTRA SPACE STORAGE Complaint

EXTRA SPACE STORAGE Complaint

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STEALING AIR - AIR CONDITIONING


EXTRA SPACE STORAGE HAS BEEN CHARGING ITS CUSTOMRERS FOR AIR CONDITONING EVEN WHEN THE AC IS NOT WORKING. ONE EXTRA SPACE MANAGER IN FLORIDA WHERE I STORE, WAS FIRED BECAUSE HE CONFRONTED THE COMPANY AFTER 6 MONTHS OF WARNING THAT THE AC WAS NOT WORKING. CUSTOMER MUST BE NOTIFIED WHEN THE AC IS NOT WORKING. THIS KIND OF CORPORATE CRIMES SHOULD BE INVESTIGATED.


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Comments


bigidiot says: (4 years ago)
 0
my unit is in mass. I have never been able to talk to a human,in person,or phone!i do not use a computer,and there is NEVER a person in the office,or to take a call to pay over phone. after 50 calls in 1 day I got manager dave nelson,who was rude,and did not know how to look up my bill!!!!!I paid my bill over the phone,asked him 4 times to make sure my code would work. 2 trucks 8 men sat there,could not get in.called 2 days ago,guess what, no call back!the WORST co. ever!!!!! do not rent from them!!!!!



extrasucks says: (9 years ago)
 0
you're right they do these things - many medical companies that store there don't know that they have no ac - but they are paying as if they do... It's sad when I company acts in this fashion.




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