Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
EXTRA SPACE STORAGE Complaint - HORRIBLE COMPANY...THEY TAKE YOUR MONEY...POOR CUSTOMER SERVICE...YOU WILL BE HIGHLY DISAPPOINTED.
EXTRA SPACE STORAGE Complaint

EXTRA SPACE STORAGE Complaint

ADVERTISEMENT

HORRIBLE COMPANY...THEY TAKE YOUR MONEY...POOR CUSTOMER SERVICE...YOU WILL BE HIGHLY DISAPPOINTED.


I HAVE NEVER EVER SUBMITTED A COMPLAINT ABOUT A COMPANY, BUT EXTRA SPACE STORAGE IS A TERRIBLE COMPANY. THEY WILL ADD A $20 DOLLAR FEE IF YOUR ACCOUNT IS NOT PAID ON THE DAY THAT IT WAS DUE. LET'S FACE IT, MOST REPUTABLE COMPANIES ALLOW GRACE PERIODS AND A $20 DOLLAR LATE FEE IS JUST PROOF THAT THIS COMPANY IS OUT TO GET YOUR MONEY. LAST WEEK, I SPOKE TO THE REPRESENTATIVE AND MY BALANCE WAS $45.00. I RECEIVED A LETTER IN THE MAIL THAT IT IS NOW $156.00. I HAD A BAD FEELING ABOUT THIS COMPANY INITIALLY, BUT I DECIDED TO MOVE FORWARD WITH THEM SIMPLY BECAUSE THEY ARE IN A NICE AREA IN OHIO AND CONVENIENT TO WHERE I LIVE. I WAS SUCKED IN BY THE PROMOTIONAL AD THAT THEY WERE RUNNING, ONLY TO FIND OUT THAT THEY RAISED THE RENT BY $15.00 WITHIN 3 MONTHS. MY RATE IS NOW $25.00 PER MONTH, PLUS $20 PER MONTH IF THE $25 IS NOT PAID ON THE EXACT DUE DATE. YOU HAVE BEEN WARNED...STAY AWAY FROM THIS COMPANY. PAY THE HIGHER RATE AT A MORE REPUTABLE COMPANY.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to EXTRA SPACE STORAGE
SUBMIT a ticket
for EXTRA SPACE STORAGE
WATCH videos
for EXTRA SPACE STORAGE
More EXTRA SPACE STORAGE Reviews and Complaints MORE reviews and complaints
for EXTRA SPACE STORAGE

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


Yoloswaggins says: (3 years ago)
 0
Well I work for the company, even though I do not agree with everything they do, I do know some if the stuff that happened could not have happened. First you have a 5 day grace period for late fees, and you don't get rate increased after 3 months.




login with Facebook and share your reviews

More EXTRA SPACE STORAGE reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team