EXTRA SPACE STORAGE Complaint
Worst Customer Service - Extra Space Storage facility
Even though I was the contractual paid in full tenant for all three units the next day they rented out my unit to another tenant without notifying or contacting me. There only response was "It is company policy to rent out any unit that does not have a lock on it even though it is currently being rented by another tenant" Have never encountered any business that operates like this. Their only response to any complaint is we are following "Company Polciy"
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